As of June 6, 2019, the VA offers medical care to eligible veterans at selected civilian urgent care facilities nationwide.
This is an expansion of the VA’s Mission Act, which itself was an expansion of the Veterans Choice Act. The Choice Act was passed in 2014 as the result of highly publicized problems with veterans not being able to get appointments at VA hospitals in a timely manner.
Under this new expanded program, veterans are eligible to get limited urgent care from civilian doctors regardless of how close they are to a VA facility.
If you are enrolled in the VA health care system and have received VA medical care within the last 24 months, you should be eligible for this program. However, you should contact your local VA medical facility before visiting a civilian urgent care provider. Only certain services and providers are covered under this new benefit. If you visit a provider that isn’t part of the program, or you get medical treatment that isn’t covered under this program, you may end up paying out-of-pocket.
You don’t have to go to a civilian doctor if you don’t want to. The VA says that most of its locations, including hospitals and community-based outpatient clinics, offer same-day services for most situations.
You should contact your local medical office to check your eligibility. Or you can call (866) 606-8198. You can also find civilian community-care locations near you at https://www.va.gov/find-locations/