As a result of COVID-19, the VA temporarily discontinued almost all in-person exams related to disabilities and benefits. However, now that States are re-opening, the VA is now resuming in-person exams in select locations. For the list of locations that are resuming in-person exams, see below or read this press release.
Veterans outside of these service areas will continue to be served through telehealth appointments or the acceptable clinical evidence process, which includes a review of existing medical records to provide information needed to complete the claim, whenever possible.
VA expects to start conducting in-person exams within the next few weeks based on the availability of Veterans in the following approved locations:
- White River Junction VA Medical Center, Vt.
- Syracuse VAMC, N.Y.
- Erie VAMC, Penn.
- Hershel “Woody” Williams VAMC, W. Va.
- Salem VA Healthcare System (HCS), Va.
- Ralph H. Johnson VAMC, S.C.
- West Palm Beach VAMC, Fla.
- James H. Quillen VA HCS, Tenn.
- Louis Stokes Cleveland VAMC, Ohio
- Tomah VAMC, Wis.
- William S. Middleton Memorial Veterans Hospital Madison VAMC, Wis.
- Kansas City VAMC, Mo.
- Central Arkansas Veterans HCS, Ark.
- South Texas VA HCS, Texas
- Fort Harrison VAMC, Mont.
- Puget Sound VAMC, Wash.
- Boise VAMC, Idaho
- VA Southern Nevada HCS, Nev.
- VA Southern Arizona HCS, Ariz.
- Fargo HCS, N.D.
Veterans within resumed service areas who do not yet feel comfortable receiving in-person exams may opt to schedule their exam for a later date without impact to their disability claim. No final action will be taken on a claim while a required in-person exam is pending.
VA expects to expand the list of available locations as conditions allow.
For more information, visit VA benefits.